TESLA: REDEFINING THE AUTOMOTIVE INDUSTRY

Dave Bentson Expert Insight

Tesla completely flipped the age-old automotive industry upside down through rethinking and reimagining the idea of the automobile. A real modern day Henry Ford kind of story, right? Tesla is widely known for its shocking claims about their automobiles, ranging from the promise that all Tesla Superchargers would be solar-powered …

What Car Dealerships Can Learn from Hotels About Client Trust

Dave Bentson Expert Insight

In a recent article, Arne Sorenson, President and CEO of Marriott International, discussed the move to online customer reviews by hotels and how it has changed the hospitality industry. While many hotel companies, including Marriott, were hesitant to open up reviews to customers (“‘What if there’s a negative review?!?’”), they …